Part Time Box Office/ Reservations Assistant

The McKittrick Hotel home of Sleep No More
New York, NY 10001

Job Details


The McKittrick Hotel, curated by the NYC-based producing team Emursive, is home to the immersive theater spectacle Sleep No More, the rooftop bar and oasis Gallow Green, the jazz-infused nightclub Manderley Bar, the winter rooftop hideaway The Lodge, and the performing and concert space The Club Car. For more info, visit


Duties and responsibilities include but are not limited to:


-Providing customer service with a highly enthusiastic demeanor via telephone and email for all events/spaces within The McKittrick Hotel.


-Aiding patrons in purchasing tickets and making restaurant reservations.


-Monitoring, processing, and mailing gift shop orders and gift certificates.


-Preparing audience lists for daily performances.


-Assisting with nightly check in.



Preferred Experience:   


-Experience with OpenTable, Triple Seat, Zkipster, OvationTix, MailChimp, or similar platforms preferred.


-Capability to multitask and prioritize assignments judiciously in a fast paced environment.


-High level of organization working both independently as well as with hands on supervision.


-Ability to problem solve and troubleshoot complicated inquiries and situations.


-Flexible schedule and availability for mornings, nights, and weekends.


-Minimum one year customer service required.


-Combined experience in arts administration and restaurant/food industry preferred.



January 22, 2020 –



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