Ticket Services Representatives

Signature Theatre
New York, NY 10036

Job Details


Signature Theatre, one of New York’s leading off-Broadway theatres, is seeking part-time Ticket Services Representatives.

Ticket Services Representative is a part-time position reporting to the Ticket Services Manager and to the Assistant Ticket Services Manager. The position is part of a team that represents the call center, the concierge desk, and the street-level point-of-sale box office in our multi-venue facility.

Responsibilities include, but are not limited to:

–       Answering inbound busy phone queue to sell tickets and subscriptions

–       Being the first line response for customer services inquiries

–       Assisting in concierge desk will call pick-up before shows, for both Signature and rental productions

–       Selling tickets and answering questions at the street-level box office

–       Maintaining relationships with our loyal base of subscribers

–       Responding daily to Ticket Services email inquiries


Candidates must have experience with ticketing systems in a professional capacity. Tessitura experience preferred. This is a part-time hourly position without benefits, working weekdays, weekends, and holidays.

Please email cover letter and resume with references in a single PDF document to careers@signaturetheatre.org. Please write “Ticket Services Representative” in the subject line.


Applicants from populations underrepresented in the theater field are strongly encouraged to apply. Signature is committed to equity, diversity and inclusion and welcomes candidates who have demonstrable experience advocating for underrepresented communities.

All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, citizenship, religion, gender, sex, sexual orientation, affectional preference, gender identity or expression, sexual and reproductive health decisions, pregnancy, disability, genetic predisposition, age, military or veteran status, marital or familial status, or any other protected characteristic, in accordance with applicable federal, state and local laws.

No phone calls, please. For more information about Signature, visit: www.signaturetheatre.org.


Founded in 1991, Signature Theatre celebrates playwrights and gives them an artistic home, producing six to eight productions annually. In 2005 Signature began its groundbreaking Signature Ticket Initiative, providing affordable tickets to all of its productions. In 2012, Signature opened the Pershing Square Signature Center, the Frank Gehry-designed 75,000 square foot Center featuring three theatres, two rehearsal studios, a central, public lobby with a café and bookstore, as well as administrative offices. In 2014, Signature became the first New York City theatre to receive the Regional Theatre Tony Award.



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