VIP Guest Experience Host

Jujamcyn Theaters
New York, NY 10036
US

Job Details

DESCRIPTION

TITLE: VIP Guest Experience Host

DEPARTMENT: Executive Team

REPORTS TO: Manager, VIP Guest Experiences

PART-TIME: 25-28 hours per week, mostly nights & weekends

 

JOB DESCRIPTION:

 

Jujamcyn Theaters is seeking a courteous, friendly, and professional team player to join its Executive Team and help guide our VIP theatre-goers through rave-worthy and exclusive experiences.

 

DUTIES & RESPONSIBILITIES:

 

·         Set the tone for unparalleled and exclusive VIP Guest Experiences

·         Coordinate daily VIP Room setup, from guest manifests to staging and seating

·         Welcome VIPs and provide the highest level of Guest Service possible

·         Liaison with Bartenders and Theatre Staff to ensure a smooth guest experience, from beginning to end

·         Observe and report activities back to the Manager, continuously improving service and experience

·         Work with the Manager to schedule and train substitute VIP Guest Experience Hosts,

ensuring all shifts are covered

·         Provide private backstage tours with a basic historical knowledge of our five theatres

·         Daily reconciling of drink vouchers and guest attendance

·         Simple housekeeping duties

·         Other duties as assigned

 

THE IDEAL CANDIDATE WILL POSSESS:

 

·         A genuine, compassionate, professional, and engaging personality

·         Experience in going above-and-beyond in the Guest Service or Hospitality industries

·         A “big picture” mindset with a detail-oriented execution

·         Strong planning and organizational skills

·         Working knowledge of Microsoft Office

·         The ability to multi-task, preventing and solving problems quickly and gracefully

·         A strong, well-rounded understanding of the Broadway community and its key players  

 

TO APPLY:

 

Email cover letter and resume to employment@jujamcyn.com with “VIP Host” in the subject.

No phone calls please.  

HOW TO APPLY

APPLY BY EMAIL

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