Patron Services Associate – Part Time

New Brunswick Performing Arts Center
New Brunswick, NJ 08901


Victoria Muscio

Job Details


The New Brunswick Performing Arts Center is seeking personable and enthusiastic Patron Services Associates. The Patron Services Associate serves as the face of the New Brunswick Performing Arts Center, and will be responsible for ensuring an exceptional experience for our diverse and growing patron base. Building relationships and engaging patrons, associates will assist with needs ranging from picking out seats to helping them find their way to the theatre.

We are looking for individuals with a background in sales / customer service who are excellent speakers, friendly, and patient both in person and over the phone.  Ideal candidates will have box office experience and experience with ticketing software. Experience with our ticketing software, Tessitura, will be an advantage. Part-time position. Daytime, evening, and weekend hours are required.

-Fielding calls
-Assisting patrons with sales, exchanges, and general inquiries
-Managing patron correspondence with Box Office
-Cross-selling and upselling productions
-Entering information into Tessitura
-Undertaking other duties as reasonably required

-Exemplary customer service skills
-Efficient problem solver
-Multi-tasking capability
-Ability to balance multiple projects
-Knowledge of theater and theater databases preferred
The New Brunswick Performing Arts Center is an equal opportunity employer and does not discriminate against race, age, gender or preference. The position is part-time,  hourly. Please send your resume, cover letter, and three references including email and phone number to: – No phone calls, please.


September 6, 2019 –



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