Account Director, NYC

New York, NY 10013

Job Details


About TodayTix

We’re on a mission to redefine the way people experience theater. Launched in 2013, our international ticketing platform connects global audiences in over 13 cities to the $50 billion live entertainment business. Through effortless access to the best shows, insightful guidance to the world of theater, and thoughtful service at each moment along the way, we enable people to discover the best that their city has to offer.

TodayTix hires candidates from different and diverse backgrounds, educational experiences, and abilities. We provide necessary accommodation during the interview process and in the workplace. About the Position

TodayTix is looking for a results-driven, organized, and communicative Account Director, NYC to join the TodayTix team at our Tribeca office. This cross-functional role reports to the VP of Account Services and will lead the development of new business opportunities, provide 360° client service, and contribute in-depth insights for company goals and strategy.

What You’ll Do:

  • Liaise directly with key partners in NYC to pitch, onboard, optimize and report on results for high-impact partnerships & campaigns (including access programs like Rush and Lottery, presales, flash sales, and other direct sales initiatives)
  • Research new business opportunities and proactively pitch and on-board new business to TodayTix
  • Collaborate regularly with NYC Accounts team including VP of Account Services to lead new business pitches, sales campaigns, and media sales
  • Responsible for high level client servicing for Broadway show partners
  • Communicate and negotiate with TodayTix partners about new marketing opportunities on TodayTix, including options to purchase custom paid media campaigns on our platform
  • Contribute insights to determine company goals and projections for NYC ticket sales, and is actively involved in the creation and implementation of sales strategies to meet and exceed market goals
  • Coordinate with internal stakeholders from Product, Tech, Marketing, Data, Operations, guest Services and Expansion departments to communicate team/project needs, priorities and updates

About you:

  • 7+ years of relevant experience, including at least 4+ years working in the arts (theater administration, arts management, sales, ticketing or marketing strongly preferred)
  • B2B and/or media sales experience within the arts industry required
  • Comprehension of Broadway industry and ticketing landscape
  • Excellent communication skills, both in writing and verbally, including comfort with public speaking and sales pitching
  • Expertise in creating PowerPoint and/or Keynote presentations, basic comfort with Photoshop
  • Ideal candidate is: collaborative, creative-minded, organized, thoughtful, focused, thinks strategically & tactically 
  • Attention to detail and ability to multitask in a fast-paced environment is a must

Good to know…

TodayTix takes care of our team. We’re proud to offer a generous suite of benefits. Here are a few of our favorites: 

  • Flexible PTO
  • Health and wellness offerings:
    • Healthcare, vision, and dental plans with generous contributions from the organization
    • Free membership to One Medical Group 
    • Subsidized gym memberships at two New York-based chains 
    • Flexible spending account
    • Life and disability insurance
  • Each office has its own flavor of food fun, but all offer office snacks and weekly company lunches
  • Retirement program with company matching