Major Gifts Associate

Metropolitan Opera
New York, NY 10023

Job Details



Support Director of Major Gifts and the Major Gifts team with administrative department functions, including maintaining/updating donor records; tracking monthly Playbill edits/updates and donor lists for Season Book; answering various phone lines; assisting with donor requests; ticketing; maintaining expense budget and department schedules; and coordinating mailings.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned as needed)


§ Support department with all aspects of the cultivation, solicitation and acknowledgment process.

§ Respond to donor requests for tickets and information and maintain correspondence.

§ Coordinate internal ticketing voucher and entertainment processes.

§ Provide phone coverage for general development, Assistant General Manager-Development, Chairman & President of Board, Chairman of Major Gifts, Director of Major Gifts, and Council Concierge lines.

§ Assist in organizing Major Gifts box parties and dedication evenings for Council and Golden Horseshoe members, arranging for backstage tours, etc.

§ Manage the process of obtaining signed cast pages, suitable photographs from productions, and framing and sending dedication plaques.

§ Coordinate updates and corrections to donor listings for the Metropolitan Opera’s Playbill and Season Book.

§ Handle Major Gifts expense invoicing, bills, and purchase orders, and monitor expense budget.

§ Monitor and update Major Gifts records in the donor database, and produce financial and activity reports as needed.

§ Coordinate and produce mailings and mail merges for the department.

§ Assist in Major Gifts cultivation events.

§ Track department payroll.

§ Draft correspondence for Director and other solicitors as needed

§ Manage other office duties including scheduling meetings, arranging for messengers, mail distribution, faxes etc.

§ Assist with general Development activities and special events as needed.

§ Other duties as assigned



The education and/or experience requirements listed below are representative of the knowledge, skill, and ability required to successfully perform the essential duties of this position. The physical demands and work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

§ BA degree or equivalent.

§ 1-2 years prior administrative experience.

§ Non-profit, performing arts, and development experience preferred.

§ Good organizational skills and attention to detail.

§ Warm communication style and excellent interpersonal and writing skills required.

§ Excellent database/computer skills.

Physical Demands / Work Environment

§ Ability to multi-task and work well under pressure.

§ Available for evening and weekend work.

§ Ability to work with all personality types.



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