VP, Building Operations

Jujamcyn Theaters
New York, NY 10036

Job Details



The Vice President, Building Operations, is a high-performing, detail-oriented, and resourceful executive who leads the Building Operations Department and is responsible for maintaining and improving historic landmarked buildings with an obsessive focus on safety, comfort, cleanliness and beauty for all guests and employees.


• Lead and manage the Building Operations department, responsible for overseeing and performing the daily maintenance and operations of the physical buildings and IT team
• Develop practical and realistic annual and long-term operational and capital expense budgets for the Building Operations Department, and approve and monitor expenses to stay on budget
• Provide expertise in the operations of landmarked Broadway theatres and related office spaces
• Ensure that all programs and procedures are in place and consistently updated to maintain security, safety, cleanliness and comfort of guests, show partners, and employees
• Oversee multi-million dollar capital improvement projects on historic landmarked buildings
• Serve as liaison with producers, general managers, technical supervisors, and directors/designers on incoming Broadway shows to creatively and collaboratively find ways to accommodate technological and structural challenges of multi-million dollar productions, while maintaining the spirit and functional integrity of the existing 100 year old landmarked infrastructures
• Oversee the load-out and restoration of the theatres after a production closes
• Serve as liaison with all municipalities and regulatory agencies (e.g. NYC DOB, DEP, DOT, DOH, Sanitation, Emergency Management, Landmarks Commission, NYPD, NYFD, local community boards, etc.)
• Serve as liaison with other theatre owners working together to maintain best practices on Broadway
• Find and manage third-party service providers by enforcing agreed upon scope of services within the various signed service agreements (e.g. water treatment, pest control, waste management, elevator maintenance, HVAC, etc.)
• Participate in and actively contribute to executive team meetings, departmental meetings, and industry and Broadway League events and committee meetings
• Responsible for the purchase, maintenance and repair of all facilities and equipment, including HVAC equipment, compressors, meeting/dressing rooms, and offices • Select, contract with, and monitor the work of qualified professionals for various outsourced operations and maintenance responsibilities to make sure work is done 
effectively and on budget
• Develop and regularly update standard operating procedures for operational functions of the facilities, including engineering, maintenance, and housekeeping
• Oversee all construction, renovation, restoration, and equipment changes and/or purchases
• Oversee the cleanliness of the facilities, equipment, and mechanical areas
• Oversee the accurate recordkeeping for all maintenance and repairs to Company machinery and equipment
• Oversee an IT Department responsible for day-to-day operations and cyber-security of company and theatre equipment and networks
• Familiarity with applicable labor union contracts and ability to interact with union members and representatives
• Active awareness of things going on in and around the buildings to “catch milk before it spills” and always looking for opportunities for continuous improvement

• Minimum education level of BA/BS Degree (4-year)
• Minimum 10 years of related work experience in theatre facility operations or supervision
• Knowledge of functions, operations, and equipment of theatre venues, landmarked buildings and general facility operations, as well as a general understanding of theatre production
• Knowledge of HVAC, plumbing, electrical, structural, fire safety, and other system requirements and regulations
• Knowledge of and ability to keep up with changing federal, state, and city codes and regulations, including ADA requirements with regards to places of public assembly
• Experience working in a union environment
• Proven leadership skills with the ability to coach, mentor, and motivate a diverse workforce
• Ability to interact effectively and professionally with all levels of management, show partners, vendors, employees and guests
• Ability to build strong working relationships with municipalities and regulatory agencies, as well as other theatre owners and building operations executives • Ability to multi-task and solve problems in a fast-paced environment
• Ability to work a demanding schedule including early mornings, nights, weekends, and holidays
• Excellent verbal, written, and public relations skills
• Strong attention to detail
• Ability to aggressively manage projects from conception to completion, getting the best and most out of people along the way
• Knowledge to oversee an IT department



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