Operations Associate

Alliance of Resident Theatres (A.R.T./New York)
New York City, NY 10018

Job Details


The Alliance of Resident Theatres/New York (A.R.T./New York), a leading service and advocacy organization for New York City’s more than 400 nonprofit theatres, seeks an Operations Associate to assist in the management of A.R.T./New York’s Space Programs – [email protected] and The LuEsther T. Mertz South Oxford Space.  

A.R.T./New York strives to create a friendly environment staffed by people who love the theatre, have a great sense of humor, and welcome diversity in all of its forms.  We believe that our core values of Opportunity, Innovation, Community, Empowerment, Justice and Equity are enhanced when we create a workplace as well as a community that is diverse, equitable and inclusive.   

A.R.T./New York’s 400 member theatre companies are the heart of the organization. A.R.T./New York provides subsidized office and rehearsal space at [email protected] in midtown Manhattan and South Oxford Space in Fort Greene, Brooklyn; subsidized performance space at the A.R.T./New York Theatres; funding through grant and loan programs; training through workshops and peer roundtables; and convenings for the field with a special focus on the needs of small nonprofit theatres. These programs, along with advocacy efforts, have positioned A.R.T./New York as a thought-leader in the New York theatre community and the arts citywide. 

The Operations Associate will provide administrative and operational support for the smooth running of all activities in the studio facilities, and assist the General Managers of [email protected] and South Oxford Space with day-to-day management.  The position will report directly to the General Managers of both [email protected] and South Oxford Space and will work closely with the entire A.R.T./New York Facilities Team.

Responsibilities include but are not limited to:

– Serve as an ambassador for A.R.T./New York and its programs and services to all renters, tenants, and guests to the facility.
– Correspond with renters and coordinate all aspects of studios rentals from inquiry to financial reconciliation.
– Process rental bookings and payments through Ungerboeck (space booking software)
– Manage traffic flow of studio renters and respond to the needs of office tenants as they arise.
– Hands-on preparation for all events in spaces including room prep and trash collection.
– Be responsible for the safety of occupants during an emergency, including contacting emergency services and facilitating evacuations and areas searches as needed.
– Be able to interact with a variety of populations, including children, nursing home residents and adults with developmental disabilities.
– General office administrative duties including (but not limited to) filing, email and phone correspondence and light bookkeeping.
– Light maintenance duties including (but not limited to) trash collection, refilling of paper goods, mopping and sweeping.
– Other duties as assigned.

The ideal candidate will be able to be a welcoming face of A.R.T./New York to all constituents, provide exemplary customer service, be a self-starter, able to remain calm under pressure, possess strong computer skills, be able to lift 25 lbs., and be able to stand for extended periods of time.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A background in theatre or performing arts and previous experience working in a studio rental facility is preferred. Solid knowledge of Microsoft Office, Google Suite, and Ungerboeck (or other space booking software) is a plus. Two years of previous work experience required. 

This is an exempt, full-time position working from both A.R.T./New York’s [email protected] in midtown Manhattan and South Oxford Space in Fort Greene, Brooklyn.  Candidate will be scheduled to work at both locations and should be willing to work flexible hours. Hours will vary with the bulk of the schedule being nights and weekends (1pm-9pm generally, based on rental schedules).  Salary is $40,000 per annum. Full benefits package included upon start date, including health, dental, vision, and life insurance, optional AFLAC plans, pre-tax commuter benefit option, generous paid time off, reimbursed theatre tickets, and optional 401k plan. 

Please email a cover letter, resume, and three references as an attachment (PDF format preferred) to [email protected] Include “OPERATIONS ASSOCIATE” and your full name in the subject line. No phone calls, please.   

A.R.T./New York is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military status, or any other characteristic protected by law.


About A.R.T./New York

Founded in 1972, A.R.T./New York is the leading service and advocacy organization for New York City’s 400+ nonprofit theatres, with a mission to assist member theatres in managing their companies effectively so that they may realize their rich artistic visions and serve their diverse audiences well. We accomplish this through a comprehensive roster of real estate, financial, educational, and community-building programs, as well as research, advocacy, and field-wide initiatives that seek to improve the long-term health and sustainability of the industry. Over the years, A.R.T./New York has received numerous honors, including an Obie Award, an Innovative Theatre Award, a New York City Mayor’s Award for Arts & Culture, and a Tony Honor for Excellence in the Theatre. For more information, please visit www.art-newyork.org.





Send e-mail to 00000168-5dcb-dfde-a97a-ffcfc93b0000…

*NOTE: Do not copy/paste the above email address as it is encoded with SPAM protection. Just click it to initiate an email from your preferred email client.